Terms and Conditions

These terms govern your use of the “Saydaliyati” app and its web platform (together, “the Service”). By using the Service you agree to these terms and to the Privacy Policy. If you do not agree, do not use the Service.

1. The Service

“Saydaliyati” is a tool for managing a pharmacy business: sales, stock, debts, staff, payroll, expenses and reports. It is an accounting and management tool only.

2. The Service is not medical advice

• The alternatives, drug interactions and alerts shown in the app are entered by the pharmacy's own users, and we provide them as an aid, not as a medical reference.
• Medical and pharmaceutical decisions and dispensing medicine are the sole responsibility of the licensed pharmacist, under the applicable laws and regulations.
• We are not liable for any harm resulting from relying on this information.

3. Accounts

• The pharmacy owner registers the pharmacy from the app or the website, or the service provider creates it for them. Staff join with the join code or an invitation from the manager, and the manager approves their joining.
• You are responsible for keeping your password confidential and for everything done from your account. Tell us immediately if you suspect someone else has accessed it.
• The owner and the manager are responsible for granting and revoking staff permissions.
• The details you register with must be accurate.

4. Subscription

• The Service is used through a subscription for the pharmacy, which may start with a free trial.
• Plans, prices and durations are shown on the subscription page or agreed with the service provider.
• When the subscription ends, the Service grants a grace period, after which the pharmacy becomes view-and-export only: no selling or editing until renewal. Data is not deleted because a subscription ended.
• We may suspend a subscription that breaches these terms, informing the owner of the reason.
• Amounts paid for a period that has started are non-refundable, unless the subscription agreement states otherwise.

5. Your data

• The pharmacy's data belongs to the pharmacy. We store and process it only to provide the Service, as explained in the Privacy Policy.
• The pharmacy is responsible for the accuracy of what it enters, for the lawfulness of collecting its customers' and staff's data, and for obtaining their consent where required.
• The owner can export reports at any time, and request that their pharmacy and its data be permanently deleted.
• The app works offline and syncs data later. Operations not yet sent are stored on the device only, so they may be lost if the app is deleted or the device is lost before it connects to the internet.

6. Acceptable use

You may not:

• Use the Service for any unlawful activity, including selling medicines without a license.
• Attempt to access another pharmacy's data, bypass permissions, or disrupt the Service.
• Copy, decompile, resell or rent the app.
• Enter false data about other people, or data you have no right to use.

7. Availability

• We aim to keep the Service running continuously, but it may occasionally stop for maintenance or for failures beyond our control, such as internet outages or server provider failures.
• We may develop the Service and add, change or remove features.

8. Limitation of liability

• The Service is provided “as is”. We are not liable for lost profits or indirect damages arising from using it or being unable to use it.
• Calculations and reports depend on what users enter. Review your financial and tax figures with your accountant.
• In all cases, our liability does not exceed what the pharmacy paid for the last three months of its subscription.

9. Intellectual property

The app, its platform, their design, logo and the name “Saydaliyati” belong to the service provider. The subscription grants you the right to use them to manage your pharmacy only, and does not transfer ownership to you.

10. Ending use

• You may stop using the Service at any time, and request deletion of your account or your pharmacy.
• We may suspend an account or pharmacy that breaches these terms.

11. Changes to the terms

We may change these terms and will update the “Last updated” date above. We will notify users of material changes. Continuing to use the Service after a change means you accept it.

12. Governing law

These terms are governed by the laws of the country from which the service provider operates, as shown in the contact details below, unless the laws of the subscriber's country grant them broader protection.