Selling
Search and scan, units, the cart, cash or credit payment, receipts and returns.
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Step 1
Sales mode
The app has two modes: “Sales” for daily work and “Management” for the manager. Pharmacists always work in sales; the manager switches with the button at the top. Home shows your sales today, plus medicines expiring soon or running low.
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Step 2
Start a new sale
Tap “Sell” in the bottom bar. Scan the medicine’s barcode with the phone camera from the scanner button, or type its name in search.
Tip: Continuous scanning adds items one after another without closing the camera.
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Step 3
Search by name
Type part of the name in Arabic or English. You see the available quantity and unit price, the warehouse it was bought from if warehouse tagging is on, and how many alternatives it has.
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Step 4
Unit and quantity
Choose the unit — pill, strip or box — and adjust the quantity with + and −. The price is calculated for you, and your profit shows on the line for those allowed to see profits. Stock is taken from the batch expiring soonest, automatically.
Tip: Selling more than what’s in stock asks for confirmation, and shows in the exceptions report until corrected.
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Step 5
Changing a price or the total
Two ways to change the price, for those allowed to edit prices:
- One item’s price: tap its price on the line and enter the new one; the line total is recalculated.
- The whole invoice total: tap “Total” at the bottom of the cart and enter the new amount. It is split across all items in proportion to each one’s price, you see the split before confirming, and the old total shows struck through next to the new one.
Note: If the price drops below cost, a loss warning shows before confirming. Changing a quantity after editing the total cancels the edit.
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Step 6
Paying in cash
Tap “Complete sale”, choose “Cash”, then “Received” with the total on it. The payment methods your pharmacy added (transfer, wallet, card) appear here too.
Tip: Customer paid less than the total? Choose “Credit” and turn on “Partial payment”, so the rest is recorded on them in the debt ledger.
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Step 7
Selling on credit or with a partial payment
Choose “Credit” and enter the customer’s name or mobile. The amount is recorded on their account in the debt ledger. Turn on “Partial payment” if they pay part now and the rest on credit.
Note: If the customer has reached the debt limit you set in settings, you’re warned before the sale.
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Step 8
The receipt
After the sale the invoice number appears. “Share receipt” sends it to the customer as a PDF over WhatsApp or anything else, and “New sale” starts the next one.
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Step 9
Sales history
In “Sales history” you see invoices by date and search by invoice number or buyer name. Pharmacists see their own invoices; the manager sees everyone’s.
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Step 10
Returns
Open the invoice and tap “Return”: full or partial, with the reason. The quantity goes back to the same batches, and if the invoice was on credit it’s deducted from the customer’s account. The original invoice is never deleted.
Didn’t find what you were looking for?
Contact us and we’ll answer, or send your question from “My account” in the app.