Working offline and sync
How the app works without a connection, syncing, the license, and keeping your data safe.
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Step 1
It works without internet
Every sale, addition and edit is saved on the phone immediately, so work never stops if the connection drops. When the internet returns, everything is sent automatically in the background — even with the app closed — and other devices’ changes reach you.
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Step 2
The sync indicator
The cloud at the top tells you the status: up to date, syncing, or offline with the number of operations waiting to be sent. If data stays unsent for a day, an alert asks you to connect for a few minutes.
Note: Anything unsent exists on the phone only: don’t delete the app or its data before it’s sent.
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Step 3
The license and long periods offline
A device works offline until the end of your subscription, up to a maximum (usually 30 days) after which a moment online renews the license and backs up your data on the server. If the subscription ends, the pharmacy becomes view-and-export only until renewal — nothing is deleted.
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