Delete account

You can delete your account in “Saydaliyati” in one of two ways:

From the app (fastest)

1. Open the app and sign in.
2. Open “My account”.
3. Tap “Delete my account” at the bottom of the page, and type the confirmation word.

From this page

If you can no longer sign in to the app, send the request here with your account email. We verify that you own the account and then carry it out within 30 days at most.

Account email * Reason (optional) Send deletion request

What is deleted?

• Staff account: The sign-in account, name, email, mobile and salary payout accounts. The operations they recorded in the pharmacy (sales and entries) remain under “Deleted account”, as they're part of the pharmacy's financial records.
• Pharmacy owner account: The pharmacy and all its data are permanently deleted with it — products, sales, debts and staff — from the platform server. That's why we contact them to confirm first, and recommend exporting their reports before deletion.
• We may keep payment and invoice records for as long as the law requires.

Details in the Privacy Policy.